Product Upgrade and Discontinuation Notice
Dear customers,
Thank you for your trust and cooperation with our company in the past. This is to inform you that due to product upgrades and development, Owatch VR will officially stop producing VR Chair-3rd (OS 2002), VR X-Ship (OS 3006) and VR Racing (OR 2001) in July.
The latest VR 2.0 series products VR CyberX (VR C001), VR Cybertruck (VR C002) and VR Racing (VR R001) have been launched to replace them. We believe that the newest design and higher quality contents will bring more benefits to your VR business.
OwatchVR
100% PROMISE & TRUST WITH 2 YEARS WARRANTY
Our quality, the guarantee of your career
- Two-Year Warranty
Owatch provide 24 months warranty from the date of delivery agreed. ( 6 months for headset & exclude artificial damages and easy-broken parts ) - Software Support For Whole Life
We have a professional team tracking and provide software support for whole life
PROFESSIONAL, TIMELY & ALL FREE BEST SERVICE
Providing quality service every time
- Troubleshoot Online
When problem happen, we service team will guide clients to troubleshoot and confirm the problem by wechat or by whatsApp together - Remote To Fix
If that’s software issue, we remote to fix it - Send Replaceable Parts Immediately
If parts are damaged and need to be repaired during the warranty period, customer no need to send back first and wait after repairing, instead, we will send the replaceable part immediately - Repaceable Parts Sent by DHL
All replaceable parts we sent by DHL or other fast parcels to save time, not regular slow express delivery - All Free For Replaceable Parts & DHL
During the warranty period, both repalceable parts and parcel freight to customer is all free - 7X24 After-Sales
We provide 7X24 hours After-Sales Service. On Service Time, 9 AM to 6 PM [ Chinese time ], If need service at other times, please make an appointment with the after-sales team in advance
More detail at our website: www.stekiamusement.com
Add.: 3rd Floor, No.1 Rongling RD.,Zhushan, Shiqi, Panyu District, Guangzhou, Guangdong,China / PC:511450
Phone: +86 18922708522 / +86 20 28991474
Facebook: https://www.facebook.com/Owatch-9D-Virtual-Reality-Simulator-811882662329537/